Frequently Asked Questions

Are HStyle products medical devices?

No. HStyle products are sold as fashion accessories and are not intended to diagnose, treat, cure, or prevent disease or any health condition.

How do I choose a size?

Measure your wrist and compare that measurement with any dimensions or options shown on the product page. See the Size & Fit Guide. If a listing does not include the information you need, contact HStyle before ordering.

What materials are used?

Materials vary by design. Review the Product details section on the relevant product page. If a material is not shown, contact us before ordering.

How much does shipping cost and how long will it take?

Available shipping services, charges, and delivery estimates are shown at checkout after you enter the delivery address. Estimates are not guaranteed and may be affected by the carrier, weather, customs, address issues, or other circumstances outside our control. Read our Shipping Information.

Can I return an item?

Eligibility and instructions are explained in our Refund Policy. Review that policy before starting a return.

What should I do if my order is delayed, damaged, or incorrect?

Contact us with your order number and a description of the issue. For damaged or incorrect items, include clear photos so we can review what happened.